Privacy Policy for 0.9 Bet Bangladesh

0.9 bet is an online gaming and sports betting platform operated for players in Bangladesh. When this policy refers to "0.9 bet", "we", "us", or "our", it means the operator of the platform accessible at https://09-bet.one.

We act as the data controller for the personal information you provide when using the 0.9 bet platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how your data is handled, you can contact us at any time using the details in Section 12.

0.9 bet collects personal data in several ways — directly from you when you register or use the platform, automatically as you interact with the site, and from third parties where necessary for verification or payment processing.

The following table summarises the categories of data we collect and why:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

0.9 bet uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how we use your information:

• Account management: To create and maintain your 0.9 bet account, verify your identity, and manage your login credentials.
• Payment processing: To process deposits and withdrawals via bKash and Nagad, and to maintain accurate transaction records.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact our support team.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Responsible gaming: To monitor your gaming activity and identify patterns that may indicate problem gambling, so we can offer appropriate support tools.
• Platform improvement: To analyse how players use 0.9 bet so we can improve the experience, fix issues, and develop new features.
• Marketing communications: To send you promotional offers and updates about 0.9 bet — only if you have opted in to receive these.
• Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.

0.9 bet processes your personal data on one or more of the following legal grounds:

• Contract performance: Processing is necessary to provide you with the services you signed up for — running your account, processing payments, and delivering the gaming experience.
• Legal obligation: Some processing is required by law, such as identity verification for anti-money laundering compliance and maintaining financial records.
• Legitimate interests: We process certain data to protect the security of the platform, prevent fraud, and improve our services — where these interests are not overridden by your rights.
• Consent: Where we rely on consent — for example, for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

0.9 bet does not sell your personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: We share necessary financial data with bKash and Nagad to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Identity verification providers: Where required, we may share identity documents with third-party verification services to confirm your identity before processing large withdrawals.
• Technology providers: We use trusted technology partners to host and operate the platform. These partners process data on our behalf and are contractually bound to protect it.
• Legal and regulatory authorities: We may disclose your data to law enforcement or regulatory bodies where required by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new operator. You will be notified if this occurs.

All third parties who process data on behalf of 0.9 bet are required to handle it securely and only for the purposes we specify. We do not permit them to use your data for their own marketing or any other purpose.

0.9 bet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in, remember your session, and enable core features. You cannot opt out of these without stopping use of the platform.
• Analytics cookies: These help us understand how players navigate 0.9 bet — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: These remember your settings and preferences, such as language or display options, so you don't have to set them every time you visit.
• Security cookies: These help us detect and prevent fraudulent activity, such as identifying unusual login patterns or suspicious transactions.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 0.9 bet platform.

0.9 bet retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. We do not keep data longer than necessary.

• Account data: Retained for the duration of your account and for up to 5 years after closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years to comply with anti-money laundering regulations.
• Support communications: Retained for up to 2 years after the last interaction, to help resolve any future disputes.
• Technical and usage data: Typically retained for 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.
• Verification documents: Retained for the period required by applicable law, typically 5 years from the date of verification.

When data is no longer needed and there is no legal obligation to retain it, 0.9 bet will securely delete or anonymise it.

As a 0.9 bet player, you have the following rights over your personal data. To exercise any of these rights, contact our support team using the details in Section 12.

The 0.9 bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will close it immediately and delete all associated data.

If you believe a minor has registered on 0.9 bet, please contact our support team immediately so we can investigate and take appropriate action. We take underage gambling extremely seriously and have age verification measures in place to prevent it.

0.9 bet takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and 0.9 bet servers is encrypted using 256-bit SSL/TLS protocols.
• Player passwords are stored using strong one-way hashing algorithms — we cannot see your password in plain text.
• Access to player data within 0.9 bet is restricted to authorised staff on a need-to-know basis.
• Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
• We monitor platform activity 24/7 for signs of suspicious behaviour or unauthorised access attempts.
• In the event of a data breach that affects your rights, we will notify you as quickly as possible.

While we take every reasonable precaution, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong password, do not share your login details, and contact us immediately if you suspect any unauthorised access.

0.9 bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players via email or an in-platform notification.

The updated policy will always be available on this page with a revised effective date at the top. We encourage you to review this page periodically so you stay informed about how 0.9 bet protects your data. Continued use of the platform after changes are published means you accept the updated policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 0.9 bet handles your personal information, please get in touch. Our team is available around the clock.

• Email: [email protected]
• Live chat: available from your account dashboard after login.
• FAQ: visit our FAQ page for answers to common questions.

For data rights requests specifically, please include your registered mobile number and a brief description of your request so we can locate your account and respond efficiently. We take every privacy query seriously and will always respond with a clear, honest answer.